Privacy Policy
Effective Date: 22/09/2025
Fuzzbox Design (“we,” “our,” “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our graphic design services.
1. Information We Collect
We may collect:
Personal information: name, email, phone number, address, billing details, and project requirements when you enquire or purchase services.
Technical information: IP address, browser type, and device information, collected automatically via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Provide and manage our services.
Respond to enquiries and customer support requests.
Process payments and invoices.
Send updates, promotions, or newsletters (with your consent).
Improve our website and services.
3. Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following lawful bases:
Your consent (e.g., marketing emails).
Contractual necessity (to provide services you requested).
Legal obligation (to comply with UK law and tax requirements).
Legitimate interests (to improve our services).
4. Sharing Your Data
We do not sell or rent your personal data. We may share information only with:
Service providers (e.g., payment processors, IT providers) who help us deliver services.
Legal or regulatory authorities if required by law.
5. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes described above or comply with legal obligations (e.g., HMRC record-keeping requirements).
6. Your Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to certain processing.
Withdraw consent where applicable.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are infringed (www.ico.org.uk).
7. Cookies
We may use cookies and tracking technologies to improve site functionality. You can manage cookies in your browser settings.
8. Security
We take reasonable steps to protect your personal data. However, no system is completely secure, and we cannot guarantee 100% security.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Fuzzbox Design
Boundary Road, High Wycombe, Buckinghamshire, HP10 0DJ
Email: vanessa@fuzzboxdesign.com